Kentucky Fried Metric

NPS is the KFC of quality metrics. Nothing good about it, it's everywhere, and the locals keep going there despite…

Big Kills Small

I love Stumptown ☕ as a small, quaint experience of Portlandia — its warm textures of real wood and brass…

What’s a PM?

This is a question I asked shortly after arriving in Silicon Valley in 2013. I understood from personal experience what…

My 5th Return to FB

After reading this post by Brad Frost, it made me think about how last night marks the 5th time in…