I was eating at Wagamama 🍜 in London last year and the paper placemat/menu reminded me of one of my favorite things.
The Japanese art of mending, or “kintsugi,” has taught me a lot about the beauty of making what is old — and no longer “sparking joy” a la #konmari — to be renewed with new life and even greater joy a la #wabisabi.
Sign up for the CX Briefing with no more than 2021 characters, zero images, and all in plain-text.
Success! You're on the list.
Whoops! There was an error and we couldn't process your subscription. Please reload the page and try again.