“The biggest risks for brands often occur in the “first mile” of the supply chain where delays, gaps in communication, and supplier effectiveness can greatly influence overall customer experience. The first mile spans a lot of disparate processes, from sourcing and raw material allocation, to transit, delivery, and acceptance of finished goods into a brand’s warehouse. One way to get started quickly is to implement a digital SRM solution.”
“Supplier relationship management (SRM) is a set of digital tools that enables you to manage and optimize your supplier partnerships–in the same way that a CRM system allows you to improve relationships with future and potential customers.” <== Sales …
