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John Maeda’s Blog

Welcome to John Maeda's Blog: maeda.pm. Sharing a passion for product and data, grounded in technology / business / design curiosities with a dash of leadership reflections.

  • 🆕 Resilience Books List
  • 🆕 The Useful MBA
  • 📘 How To Speak Machine
  • 📓 Resilience Tech Report
  • 🟦 Personal Site
  • ↓ On Leadership
    • Creative Leadership (2009-15)
    • Traditional vs Creative Leadership (2009)
    • Start-ups vs End-ups (2013)
    • My Four Rules (1999)
    • Managing Through Change (2009-2020)
  • 📬 Newsletter
  • youtube
  • Pinterest
  • @johnmaeda

Welcome to John Maeda's Blog: maeda.pm. Sharing a passion for product and data, grounded in technology / business / design curiosities with a dash of leadership reflections.

  • 🆕 Resilience Books List
  • 🆕 The Useful MBA
  • 📘 How To Speak Machine
  • 📓 Resilience Tech Report
  • 🟦 Personal Site
  • ↓ On Leadership
    • Creative Leadership (2009-15)
    • Traditional vs Creative Leadership (2009)
    • Start-ups vs End-ups (2013)
    • My Four Rules (1999)
    • Managing Through Change (2009-2020)
  • 📬 Newsletter
  • youtube
  • Pinterest
  • @johnmaeda

Employee Customer Journey ELTV

This diagram is interesting

The idea that there’s ELTV and a delayed ROI on employee investment is interesting.

  • Post date
    December 23, 2019
Previous post: Nocode Lowcode Next post: Infinite Customer Journey Map and Service Blueprints

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