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John Maeda’s Blog

Welcome to John Maeda's Blog: maeda.pm. Sharing a passion for product and data, grounded in technology / business / design curiosities with a dash of leadership reflections.

  • CX Report
  • Safety Eats The World
  • How To Speak Machine
  • Dataful is Beautiful
  • ↓ ✭ Leadership
    • » Creative Leadership (2009-15)
    • » Traditional vs Creative Leadership (2009)
    • » Start-ups vs End-ups (2013)
    • » My Four Rules (1999)
  • Design.Co
  • Maeda.Dev
  • Newsletter
  • youtube
  • Pinterest
  • @johnmaeda

Welcome to John Maeda's Blog: maeda.pm. Sharing a passion for product and data, grounded in technology / business / design curiosities with a dash of leadership reflections.

  • CX Report
  • Safety Eats The World
  • How To Speak Machine
  • Dataful is Beautiful
  • ↓ ✭ Leadership
    • » Creative Leadership (2009-15)
    • » Traditional vs Creative Leadership (2009)
    • » Start-ups vs End-ups (2013)
    • » My Four Rules (1999)
  • Design.Co
  • Maeda.Dev
  • Newsletter
  • youtube
  • Pinterest
  • @johnmaeda

Employee Customer Journey ELTV

This diagram is interesting

The idea that there’s ELTV and a delayed ROI on employee investment is interesting.

  • Post date
    December 23, 2019
Previous post: Nocode Lowcode Next post: Infinite Customer Journey Map and Service Blueprints

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